This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

This Privacy Policy explains how iMaker Group and its affiliated entities collect, use, disclose, and protect your personal data when you visit our website or interact with our services.

For the purposes of this policy, "iMaker Group," "we," or "our" refers collectively to:

• iMaker Furniture & Décor Trading LLC – Dubai, UAE
• iMaker Group Ltd – London, United Kingdom (RIBA Chartered Practice)
• iMaker Group Inc – Delaware, USA (Miami Office)
• Al Abniya Alraqiya Technical Services LLC – Dubai, UAE
• Iskan Consultants LLC – Dubai, UAE
• iMaker Architects – Cairo, Egypt
• Iskan Team – Riyadh, Saudi Arabia

Each of the above entities is an autonomous entity, solely responsible for its own operations, obligations, and representations within its jurisdiction.

No entity within the iMaker Group is legally responsible or liable for the acts, omissions, or contractual obligations of any other entity, and no joint or mutual responsibility shall be implied by association under the "iMaker Group" name.

2. Scope and Legal Basis

We process personal information in compliance with applicable data-protection laws, including:

• UK – Data Protection Act 2018 and UK GDPR
• UAE – Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law)
• KSA – Personal Data Protection Law (2024)
• Egypt – Personal Data Protection Law No. 151 of 2020
• US – Relevant state and federal privacy and consumer protection laws

3. Information We Collect

We may collect and process:

• Identification data: name, email, phone number, company, job title
• Technical data: IP address, browser type, device identifiers, cookies, analytics data
• Communication data: messages sent via forms, chat, or email
• Marketing data: preferences, engagement statistics, newsletter interactions
• Employment data (where applicable): CVs, portfolios, and professional background details

We do not intentionally collect sensitive personal information unless required for recruitment or compliance purposes and only with explicit consent.

4. How We Collect Data

We obtain information:

• Through contact, subscription, and recruitment forms on our website
• Through direct communication (email, telephone, or meetings)
• Automatically via cookies and analytics tools such as Google Analytics
• Through third-party service providers or publicly available business sources

5. Purpose of Processing

We use personal data to:

• Respond to enquiries and deliver our architectural and design services
• Maintain client, supplier, and partner relationships
• Manage website performance and improve user experience
• Send marketing or project updates where consent has been provided
• Comply with applicable legal or regulatory obligations

6. Sharing and Disclosure of Data

We may share your information:

• Among iMaker Group companies listed above
• With service providers who support our operations (hosting, analytics, IT, CRM, marketing)
• With professional advisers, legal authorities, or regulators when legally required

We do not sell, rent, or trade your personal data.

7. Transferring Information

We are international practice and as such may transfer the Personal Data, we collect about you, to countries associated with our business locations.

Where transfers occur, we apply appropriate safeguards (e.g., standard contractual clauses, adequacy decisions, or explicit consent) to protect your data in compliance with applicable data-protection laws.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes described or as required by law.

Once the retention period expires, we securely delete or anonymise the data.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent at any time (where processing is based on consent)
• Request data portability
• Lodge a complaint with your local data-protection authority

To exercise your rights, contact us at privacy@imaker-group.co

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyse website traffic.

You can modify your browser settings to refuse or manage cookies.

For more details, please see our Cookie Policy

11. Child Data Protection

Our services are not directed to individuals under the age of 16.

We do not knowingly collect personal information from minors. If such data is found, it will be promptly deleted.

12. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

While we take all reasonable steps, no internet-based communication can be fully secure.

13. Legal Independence and Liability

Each iMaker entity operates as an independent legal organisation.

No iMaker entity, director, employee, or representative acts as an agent of another unless explicitly authorised in writing.

Accordingly, no entity within the iMaker Group shall bear any legal responsibility for another entity's obligations, losses, or representations.

14. Updates to This Policy

We may revise this Privacy Policy periodically.

Any updates will appear on this page with the revised effective date.

Continued use of our website after such updates constitutes acceptance of the revised terms.

15. Contact Information

For questions or data-related requests, contact:

iMaker Group

Email: privacy@imaker-group.co

Website: www.imaker-group.com

Head Offices

• UAE: iMaker Furniture & Décor Trading LLC, Dubai
• UK: iMaker Group Ltd (RIBA Chartered Practice), London
• USA: iMaker Group Inc, Delaware / Miami
• Egypt: iMaker Architects, Cairo
• KSA: Iskan Team, Riyadh
• UAE Affiliates: Al Abniya Alraqiya Technical Services LLC and Iskan Consultants LLC